Effective Date: January 1, 2026
S.M HVAC Inc. (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.smhvac.ca.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (if applicable)
- IP address
- Browser and device information
- Any information you voluntarily submit through contact forms or email
We only collect information that is necessary for the purposes described in this policy.
2. How We Collect Information
We collect personal information when you:
- Fill out a contact form
- Sign up for a newsletter
- Request a quote or service
- Make a purchase (if applicable)
- Communicate with us by email or phone
- Browse our website (via cookies and analytics tools)
3. How We Use Your Information
We use personal information to:
- Respond to inquiries
- Provide products or services
- Process payments
- Send requested communications
- Improve our website and services
- Comply with legal obligations
If we send marketing emails, we do so in compliance with Canada’s Anti-Spam Legislation (CASL), and you may unsubscribe at any time.
4. Consent
By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (see Section 11).
5. Cookies and Website Tracking
Our website may use cookies and similar technologies to:
- Analyze website traffic
- Improve user experience
- Remember user preferences
You can adjust your browser settings to refuse cookies; however, some website features may not function properly.
6. Disclosure of Personal Information
We do not sell your personal information.
We may share personal information with trusted third-party service providers who assist us in operating our website or conducting our business, including:
- Website hosting providers
- Payment processors
- Email marketing platforms
- Analytics providers
These providers are required to safeguard your information.
7. Data Storage and Security
Personal information may be stored or processed in Canada or other jurisdictions where our service providers operate.
We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
8. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
S.M HVAC Inc.
Email: s.mhvac613@gmail.com
Address: 174 Herbert St, Limoges, ON K0A 2M0
