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HVAC FAQ

Answers To Your Most Common HVAC Questions

Ottawa homeowners typically schedule furnace maintenance once a year in the fall before heating season, and air conditioner maintenance once a year in the spring. Annual tune-ups keep your system running efficiently, lower energy bills, and help prevent unexpected mid-winter or mid-summer breakdowns.

Most furnaces and central air conditioners last 15 to 20 years with regular maintenance. If your system is over 15 years old, needs frequent repairs, or is driving up your energy bills, replacing it is often more cost-effective than continuing to fix an aging unit.

Watch for uneven heating or cooling, rising energy bills, strange noises, weak airflow, short cycling, or a system that struggles to reach the set temperature. If you notice any of these signs, book a diagnostic visit before the problem gets worse.

Yes. We install high-efficiency furnaces, heat pumps, and air conditioners that lower your energy consumption and may qualify for available rebates. Upgrading to an ENERGY STAR-rated system is one of the most effective ways to reduce your monthly heating and cooling costs.

Absolutely. We provide 24/7 emergency HVAC service across Ottawa and surrounding areas for no-heat, no-cool, and gas-related emergencies. A licensed technician is ready to respond quickly when you need heating or cooling restored fast.

Yes. S.M HVAC Inc. is fully licensed and TSSA-registered (FS-R-52403), and our work meets all local and provincial codes. Every installation and repair is completed by qualified technicians and backed by our workmanship warranty for your peace of mind.

PRICING & SERVICE QUESTIONS

HVAC Questions, Straight Answers

HVAC repair costs depend on the issue and the parts involved. We always provide an upfront, written quote after diagnosing your system, so you know the full cost before any work begins. No hidden fees and no surprises.

The cost of a new furnace or AC installation varies with the equipment size, efficiency rating, and your home's setup. We offer free, no-obligation estimates and will recommend the right system for your home and budget.

If you smell gas, leave the home immediately, avoid using switches or open flames, and call your gas utility's emergency line and 911. Once you are safe, call us for licensed gas line inspection and repair.

Yes. Our maintenance plans include priority scheduling, seasonal tune-ups, and discounts on repairs. Regular maintenance keeps your system efficient, extends its lifespan, and helps you avoid costly emergency breakdowns.

How We Work

Our Process

01
Book Your Service

Call us or request an appointment online. We'll confirm a convenient time and send a licensed technician to your Ottawa home.

02
Diagnose & Quote

Our technician inspects your heating or cooling system, explains the issue in plain language, and provides an upfront, no-surprise quote.

03
Fix It Right

We complete the repair, installation, or tune-up on the spot where possible, then verify everything runs safely before we leave.

HERE WHEN YOU NEED US

Let’s Get You Comfortable.

Tell us what is happening with your furnace, air conditioner, heat pump, boiler or gas system. We’ll review your message and help you choose the right next step.

TSSA CERTIFIED
5.0 TOP RATED IN OTTAWA
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    "Amazing! Another HVAC guy had told me I’d have to scrap my AC unit. Sebastien was able to fix it…"

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    Mathieu Lacroix
    Nepean, ON
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    Copyright © 2026 S.M HVAC Inc.
    All Rights Reserved.

    Copyright © 2026 S.M HVAC Inc. All Rights Reserved.